Open consultation for refugees

Dear Sir or Madam,

the Studierenden Service Center (SSC) is temporarily closed for visitors. Though we can’t offer face-to-face counselling, we are still available for you!
The following consultation-hours for refugees can be held via phone 0211-81-14743:
Monday 11:00 – 12:00: Information about free German language classes
Wednesday 10:30 – 12:00: General information about studying

Furthermore, from now on the SSC offers an extra consultation-hour for refugees every Monday to Friday 10:00 to 12:00 in German, English and Arabic about fields of study, application and registration at Heinrich-Heine-Universität. Please send an email to Let us know in which language you want to speak to us and we will send you a phone-number.

Warm regards and best of health
Yours Team refugees

In order to begin studies at the Heinrich Heine University, the following preconditions must be met.


  • Valid University entrance qualification. The Database  Datenbank anabin  provides information for evaluating foreign education certificates and supporting authorities, employers and individuals to classify a foreign qualification in the German education system.
  • Proof of German language proficiency and the alternatives.Deutscher Sprachnachweis und Alternativen

During the talk time you will get a non-binding oral information for college admission.

A mandatory review of the college admission is only in the case of an application or as a part of a preliminary documentation. This is free for refugees.

Further information about the student and examination administration for foreign applicants - here.

Monday and Wednesday          11 am – 1 pm

Friday                        1 pm – 3 pm

Studierenden Service Center (Student Service Center)
Heinrich-Heine-Universität, Geb. 21.02
Universitätsstr. 1
40225 Düsseldorf

The website provides general information for refugees about studying in Germany. This information is tailored to the needs of refugees who want to study and is available in German and English. The FAQs are also in Arabic, Urdu, Pashto and Dari.


Studierenden Service Center (Student Services Center)

Heinrich-Heine-Universität, Bld. 21.02
Universitätsstr. 1
40225 Düsseldorf
Phone: +49 211 81 12345

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